Setting up Chatterbox
Thank you again for having Chatterbox be a part of your celebration! Having written messages from the ones you love is great,
but hearing their voices is a memory you'll want to come back to.
Please take a moment to review the information below.
This mainly regards whether or not you'd like to make a custom voice message that the guests will hear when they pick up the phone, and info on where and how to set up the phone.
Custom Voicemail Message
There are two ways we can do this, read through to decide which option is best for you.
You can either:
- Leave me a voicemail on my cellphone (I can export this to a computer file to upload to Chatterbox). Just let me know when you’d like to call so I don’t answer the phone. I would shut it off so if you need to call a few times to get the message right that would be fine. I would go with the last message or the one you liked best. It's no bother if you need to take a few tries to get it right. My (Stephanie's) cell phone is 724-601-5840
OR (this is the most common way)
- You can download WhatsApp to your phone to leave a voice message.
Here’s the step-by-step -it’s easy and only takes about 10 minutes:
1. Download the WhatsApp app if you don’t have it already
2. Scan with your phone’s camera the QR code seen on this page, that will take you to my WhatsApp to leave a message.
Or click this link (you’ll need WhatsApp on your phone or desktop): https://api.whatsapp.com/message/7LEXX4UHTTMFK1?autoload=1&app_absent=0
3. Hold in the microphone icon (the one next to the camera icon) to begin your voice message. Most couples take a few tries so you can redo as you'd like. To delete, you can hold your finger on the message for a moment, select delete and start again.
Custom Message Ideas
Don’t make the message too lengthy - short and sweet it perfect! I have a few examples here, feel free to pull from each group and add your words, or come up with something new all together!
- Hi, this is (bride’s voice, say name) and this is (groom’s voice, say name)!
Thanks so much for celebrating with us tonight! Please leave us a message after the tone.
- Hi, this is (bride’s voice, say name) and this is (groom’s voice, say name)!
Thanks so much for celebrating with us tonight! Please leave us a well-wish, a memory you have of us, or any advice you’d like to give! See you on the dance floor!
-Hey yinz guys (if you want something Pittsburghy)!
We can’t come to the phone right now, we’re celebrating our wedding day! Please leave us a message after the tone! Many years from now your message will help us remember how being surrounded by our families was the best start to our marriage. Thank you, we love you!
Want some examples from other couples? Check these out:
or - No Custom Message,
Use the Pre Recorded Message
I get it, there's already a lot on the to-do list so maybe there isn't time to make a custom message, or really don't want to use your voice. We can use mine instead! Here's an audio clip of it. If you choose to go this route, this is what your guests will hear when they pick up the phone, and a beep will follow it.
Shortly after this is filled out, Stephanie will be back in touch.
1. You'll need a spot for the phone. The best place is often near a card box or welcome table - somewhere everyone will stop. Even consider a cookie table spot is space allows. I've had the phone within 30 feet of a live band and it's picked up voices perfectly, so put the phone where the people will be. You'll get the bulk of your messages during cocktail hour.
2. Ideally the phone will have access to an outlet (two or three prong).
Please note, the phone will come with two fully charged battery packs in the event an outlet is not available.
3. Plug the phone in and it will automatically turn on after five seconds. You can check this by picking up the phone to listen for the voice message prompt. Please do not change the buttons on the bottom of the phone. The buttons selected should 'on' and 'high', and should stay that way at all times.
4. The phone is ready to use after it's plugged in, it's that easy. Place the 'how-to' sign next to the phone. Please ask your DJ and your wedding party to tell guests to use the phone (you'll get way more messages when your people advocate for it!).
5. If you're mailing the phone back - when the night is over, simply unplug and pack it up per the instructions in the mailing box. There will be an inventory sheet included, and the pre-paid mailing label.
After you've reviewed the info above,
fill out the Chatterbox Prep Questionnaire
Do you set up the phone, or will it be mailed?This will depend. - If your event is in the city of Pittsburgh, most likely we can set it up and pick it up. The final decision will come down to how both of our timelines play out that day. We'll know around a month in advance of your event so we can plan accordingly. We do prefer to set up and pick up if we can! - If your event is outside of Pittsburgh, most likely the phone will be mailed to you within the week of your wedding. See the question regarding mailing for more details. We cover the cost of shipping, and provide you a return label.
What is the booking process?If you'd like one of our Chatterbox phones are your event, send us an inquiry and we'll let you know date and phone availability. If everything looks good, we'll send you a contract and invoice. - The contract will reserve your date and phone selection. - The invoice is due either (a) before the phone is mailed, or (b) prior to the day of the event if we're setting it up. We'll finalize this later, but we do want you to have access to the invoice so you can pay it any time prior to the due date. - Within a few months of your event, we'll touch base again to email a Guidelines PDF to give you some pointers for setting up the phone and general information.
What is needed for setup?A table and an outlet. The table can be a welcome table, card box/gift table, or the cookie table. Somewhere that guests will stop at and notice it. There needs to be an outlet available for the phone. Please ensure one is available near the phone.
Do the phones require WiFi or a landline connection?Not at all! The messages are stored in the phone and retrieved by us after the event.
If the phone is mailed, what will I be receiving?You'll receive - the phone -instructions for setup at your event -a how-to sign that tells guests how to use the phone, -power cable, and a fully charged backup battery packs -an extension cable Please keep all mailing material as this is what you'll use to mail the box back to us. Included with this will be a return mailing label.
Can our event coordinator or planner set up the phone?If the phone is mailed, almost anyone can set it up. You are fully responsible for the phone and all the contents mailed, so you'll want to either do this yourself, or provide full setup details to your planner, or delegate this to responsible person in the wedding party or family member.
We're worried people might now use the phone, how can we encourage people to use it?Have people at your wedding advocate for it! Assign a couple people in your wedding party to encourage guests to use it, and ask those in your wedding party to use it so guests can see how its done. Ask your DJ or band emcee to make a few announcements throughout the evening to encourage guests to leave you a message and that this is a guest book. Have the phone displayed in a high traffic area - some ideas being by the escort cards, card box/gift table, or even near the cookie table if it isn't right next to the DJ.
How many recordings do we get?The amount of recordings aren't guaranteed, and can vary between all weddings since every group of people is different. Make sure your wedding party and DJ encourage guests to leave messages throughout the evening.
Do we get all the voicemails, or do you remove any of them?You will get all of the voicemails. The only time we may remove something is if a message isn't left and it's just background noise, or if there is any hate speech (which we don't think we'll encounter).
When and how do we get our messages?You'll receive your messages within 48 hours of us getting the phone back, whether it is picked up by us in person or after we receive it back in the mail. The messages will be emailed to you as a downloadable file. This file will include the individual messages, and a video to listen to the messages in a consecutive format. In addition to the files, you'll receive a private link to listen to the messages online or share the link with friends/family that may want to hear the messages, too.